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Click on a question to view the answer.

Scroll down to the bottom of the page to see the complete list of questions.

How does the insurer apply mandatory generic substitution?
I have heard that pharmacists now have expanded powers. What does this entail?
Am I obliged to have a private prescription drug insurance plan?
What should I do if my spouse dies?
What happens when the spouse reaches 65 years of age before the participant?
What must I do to obtain my tax receipt for medical expenses from my insurer?
What happens when I move from the active employees’ plan to the retirees’ plan during the year?
I will shortly be celebrating my 65th birthday. What choices do I have for health insurance coverage?
Who should I notify when I change my address?
What must I do if I disagree with SSQ’s decision regarding my application for benefits?

Your Questions / Our Answers