CanAssistance - Travels
If you have questions about the travel Insurance, please visit the Home page of the CanAssistance : Home page CanAssistance
Request a trip cancellation: Forms associated with different situations
Registration on the list of ACR subscribers
The ACR would like to obtain the e-mail addresses of insurance participants in order to send out communications by e-mail.
A newsletter will be published in the near future, and we would be delighted to count you among the subscribers.
Use the insurer’s mobile application to make your claims!
If you use Beneva’s mobile application for certain types of claim, you will receive your reimbursement within 48 hours.
However, you must be registered for Beneva’s Customer Centre, and for the direct deposit service.
If you would like additional information, please contact Beneva’s Customer Service Department by calling 1 888 651-8181.
Moving and change of address
The ACR does not keep a contact information database for insurance participants. Beneva sends out all documentation concerning your insurance plan by regular mail. Consequently, you must notify the insurer, and not the ACR, if you change your address.
You can easily contact the insurer via the Customer Centre on the Beneva website, or by calling 1 888 651-8181 (toll-free).